gebaji Privacy Policy

gebaji uses user information only for the following legitimate purposes:

• Account management: Handling registration, login, identity verification, and account security.
• Financial transactions: Processing deposits, withdrawals, and reward payments.
• Customer support: Resolving your issues through 24/7 Bengali live chat support.
• Security and fraud prevention: Monitoring authorized activity and preventing unauthorized access.
• Legal obligations: Complying with applicable laws and regulations.
• Promotional communications: Keeping you informed about bonuses, promo offers, and updates (only with your consent).
• Service improvement: Analyzing user experience and improving the platform.

gebaji never sells your personal information to third parties. However, certain information may be disclosed in the following circumstances:

3.1 Service provider partners

We work with trusted third parties for payment processing, data storage, identity verification, and technical support. These partners may only use information in accordance with gebaji's instructions and may not use it for their own purposes.

3.2 Legal requirements

gebaji is required to disclose information when compelled to do so by a court order, government directive, or other legal obligation.

3.3 Fraud and security

Relevant information may be handed over to the appropriate authorities in the investigation of any fraud, illegal activity, or security breach.

gebaji uses industry-leading technology and practices to ensure the security of your information:

• SSL/TLS encryption: All data exchanged on the website is transmitted through encrypted connections.
• Data encryption: Sensitive information stored on our systems is kept in encrypted form.
• Access controls: Only authorized personnel can access your information.
• Regular security reviews: Routine audits are conducted to identify system vulnerabilities.
• Firewall protection: Advanced firewall systems are in place to prevent unauthorized access.
• Two-factor authentication: An additional verification layer is available to enhance account security.

Please note that no method of transmitting information over the internet is 100% secure. While gebaji makes every effort to ensure maximum protection, it may not be possible to fully eliminate all risks.

The gebaji website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the quality of our service.

Types of cookies we use:

• Essential cookies: For maintaining login status and ensuring core functionality.
• Functional cookies: For remembering your preferences and settings (language, layout, etc.).
• Analytics cookies: For analyzing user behavior to improve our service.
• Security cookies: For detecting and preventing fraud.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some platform functionality.

gebaji retains your personal information only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.

• Active account data: Retained for as long as the account remains active.
• Transaction records: Financial records are retained for a specified period in accordance with applicable legal requirements.
• After account closure: Data is securely deleted, except for records that must be kept to meet legal requirements.

To request deletion of your data, please contact our support team. Due to legal obligations, some data may not be deletable before a specified period.

As a user of the gebaji platform, you have the following rights:

• Right of access: The right to request a copy of the information stored about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your data in certain circumstances.
• Right to withdraw consent: The right to opt out of promotional communications at any time.
• Right to data portability: The right to receive your data in a structured format.
• Right to lodge a complaint: The right to notify us of any concerns regarding data protection.

To exercise any of these rights, contact us via our 24/7 live chat support or by email. We will process your request in a timely manner.

gebaji strictly does not provide services to anyone under the age of 21. We do not intentionally collect any personal information from minors.

If we find evidence that a user is under the age of 21, the relevant account will be closed immediately and any collected data will be deleted.

The gebaji platform may have connections with payment gateways and game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.). These third parties have their own privacy policies, and their respective policies apply when using their services.

gebaji is not responsible for the data collection and usage practices of third parties. We work only with trusted and verified partners and ensure contractually agreed security standards.

gebaji reserves the right to update this Privacy Policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:

• The update date will be published on the website.
• A notification may be sent to your registered email address.
• You will be informed about the update when you log in to the platform.

If you continue to use the platform after the updated policy is published, your continued use will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly.

gebaji is not just an entertainment platform — we also care about the mental and financial wellbeing of our users. As part of responsible gaming, we:

• Monitor user gaming patterns and issue alerts when risky behavior is detected.
• Provide self-exclusion and deposit limit features.
• Take steps to keep the gaming experience safe using personal information.

To learn more about responsible gaming, visit our Responsible Gaming page.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: